How to Transfer Your Website From One Web Host to Another

And how to minimize search engine losses when moving a website

How to Transfer Your Website From One Web Host to Another

by Christopher Heng,

If you have never moved your website before, you will probably think that it is a trivial matter. After all, it only involves copying files onto the new server, right?

Actually there's more to it than meets the eye. I have moved one of my other websites,, many times in its rather long history, both with changes in the URL (back when it was without a domain name) and when I moved the actual domain ("") between web hosts. It seems to me that each time I move, I overlook some important aspect.

I'll deal with both the mundane aspects, that is, the checklist of things you need to do, as well as the more problematic situation of helping you minimise ("minimize" in US English) your loss of visitors.

Note that there are some differences between moving your site when you have your own domain name and moving it when you do not. I'll try to cover both these cases in this article.

Note: if you are here because you only want to point your domain name to a website on a new web host, and not to move an entire website between hosts, please read How to Point a Domain Name to Your Website instead.

Copying the Files (the Easiest Step)

The funny thing about websites is that no matter what everyone recommends officially, there continues to be people (more than you think) who actually only maintain only one copy of their website: the one on the web server.

If you're one of those, make sure you make a copy of your website on your computer. This has to be done even BEFORE you inform your old web host that you are terminating. In fact, it may be wise NOT to tell your old host that you're terminating just yet, since some people who run web hosts react badly. They may terminate your account before you're ready, throttle down your bandwidth or other such petty things. It really depends on how professional (and mature) the people running that service are.

To copy your files, just use the method that you normally take to upload your files, and download them instead. If you do it through FTP, then download them using FTP. If you use a browser to access your site via your web hosts' control panel, then do it that way. If your site is a blog, or uses a Content Management System (CMS), and you don't know how to back it up properly, you should probably read How to Back Up a Website, since such sites require you to also back up the software's database.

If you're on a free web host with advertisements (pop-ups, banners or otherwise), you should not simply connect to your site with a browser and save the page you see. Such pop-ups and banners are normally inserted at the server level, modifying your web pages on the fly to add some additional JavaScript code to generate the pop-ups. When you save it the normal way your visitors do, you're also saving the pop-up code the server adds. Of course you can simply edit the file to delete it later, but why give yourself extra work?

Check Your Internal Links

The next step is to check all your internal links to make sure you do not have any hardcoded URLs pointing to the old address. This is not a problem if you have your own domain since your web address will not change in that case.

If you don't have your own domain, you might want to consider making all your internal links relative links to simplify your relocation process. You can always hardcode links again later if that's what you prefer.

If your old web host forced you to add some banner code or text link to your pages, this is a good time to delete them.

Note that your old site is still active. At this point, no one knows you're going to shift yet (except of course you and your new host).

Upload your pages to your new host. Test all your pages. Make sure they work. Remember, you have not yet officially shifted. If you have your own domain name, you have also not yet updated your DNS to point to your new host, and you'll probably have to test the new site using the temporary web address or IP address given by your new web host. The whole point of this exercise is to make sure everything is functional on both ends.

Update Your DNS Records (Domain Name Holders Only)

If you have your own domain name, update the DNS records with your registrar only when you're satisfied that your new site works as intended.

If you have a new domain name, and you did not have one previously, simply point the domain name to the new host. Do NOT point the domain to your old host first for fun. This will cause additional complications as well as delays in domain name propagation. Propagation seems to be faster when you're pointing a brand new domain than when you're switching a domain between IP addresses.

Although the registrars tell you that the update should be completed within 48 hours or so, in practice it may take a bit longer than that for all the name servers around the world to catch up with the new location of your domain. In that interim, only some parts of the world will be able access your domain at your new host; the rest will continue to access the old site. Note that even if you see the new site in your browser, it is not necessarily true that others will see the new site. This is normal. Do not worry.

Do not, at this time, do the following:

  1. Do not delete the old site during this interim. This will help you avoid losing visitors. Just maintain two copies of your site. Endure the inconvenience for this period. It's only a short term hassle.

  2. Do not tell your old host just yet. Give it at least two weeks where both sites continue to run concurrently. This applies even if you're paying both hosts monthly fees. Plan to have both sites up for at least those weeks.

The New Site is "Live". What About the Old?

After the two weeks (where you maintain identical copies of your site on both your old and new host) are up, what you do next depends on whether you moved your domain name or whether your URL changed when you changed web hosts.

Updating Links on Other Sites

If your web server (old and new) has web logs, or if you have a statistics counter that tracks referrals to your website, make a list of all the sites that sent visitors to your site. Visit those sites and see if they are still using your old URL. If so, you might want to inform the webmaster of that site of your new address.

You may probably also want to submit your new URL to the search engines. Note that search engines sometimes take forever to pick up the changes, so you just have to be patient.

How much time do you have to update the links? It really depends on how long you can keep your old site running. If it is on a commercial web host, you have as much time as you want, since you can keep paying to keep your old hosting account where your redirections live. On the other hand, if your old account is situated on a free web host, it will only be for as long as they let you keep that account. Some free web hosts, especially the smaller ones, will notice that an account has gone dormant and prune it from their system. Redirection pages also tend to lose some people along the way (not everyone follows the redirection).

My experience is that it is very difficult to exhaustively remove all links pointing to your old URL. Some webmasters can't be bothered (particularly the webmasters of sites that have not been updated for years); some cannot be traced (no email address on the site); and sometimes you fail to notice the odd site or so that rarely sends you traffic.


In general, no matter what you do, if you're changing URLs, you're bound to lose some visitors. Hopefully, the tips given above will help you reduce your losses in the confusion surrounding the move. At the very least, you will have avoided some of the problems I encountered when I moved my sites.

Copyright 2001-2018 by Christopher Heng. All rights reserved.
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